Privacy policy

Privacy Policy

This Privacy Policy describes how www.icesk8.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.


Contact

If you have questions, need more information about our privacy practices, or would like to make a privacy request, please contact us at:

📧 orders@icesk8.com
📬 Edges & Dreams
4810 E County Line Road
Highlands Ranch, CO 80126
United States


Collecting Personal Information

When you visit our Site, we collect certain information about your device, browsing behavior, and information necessary to process your purchases. We may also collect information if you contact us for customer support.

“Personal Information” refers to any information that identifies you as an individual. Below is what we collect and why.


Device Information

Purpose:

  • To load the site accurately

  • To understand how customers use our Site

  • To improve performance and experience

Source: Automatically through cookies, log files, web beacons, tags, and pixels

Shared With: Shopify, Square, analytics and advertising partners

Personal Information Collected:

  • Browser version

  • IP address

  • Time zone

  • Cookie data

  • Pages viewed and browsing behavior

  • Search terms


Order Information

Purpose:

  • To fulfill purchases

  • Process payments

  • Ship orders

  • Provide invoices and confirmations

  • Communicate with you

  • Screen for fraud

  • Provide customer service and marketing (if consented)

Source: Collected directly from you

Shared With: Shopify, Square, shipping providers, payment processors

Personal Information Collected:

  • Name

  • Billing & shipping address

  • Email

  • Phone number

  • Payment info (credit cards, Shop Pay, PayPal, etc.)


Customer Support Information

Purpose:

  • To assist you and resolve inquiries

Source: Provided by you when contacting us

Shared With: Shopify, Square, shipping/carrier partners when needed

Personal Information Collected:

  • Name

  • Email

  • Phone

  • Order & communication details


Minors

We do not knowingly collect Personal Information from children. If you believe a child has provided us information, please contact us to request deletion.


Sharing Personal Information

We share Personal Information with trusted service providers to help operate our store and fulfill orders. For example:


Behavioural Advertising

We use Personal Information to provide relevant ads and marketing. This may involve sharing anonymized and activity-based data with advertising partners including:

  • Google Analytics

  • Meta / Facebook Advertising

  • Shopify Audiences

Learn more about targeted advertising:
https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

Opt-Out Options

You may opt-out of targeted advertising at the links below:

Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You may also opt-out via the Digital Advertising Alliance:
https://optout.aboutads.info/


Using Personal Information

We use Personal Information to:

  • Offer products and services

  • Process and ship orders

  • Communicate with you

  • Provide updates and marketing (if opted in)


Lawful Basis (GDPR)

If you are in the EEA, we process data based on:

  • Consent

  • Contract performance

  • Legal obligations

  • Legitimate interests


Retention

We retain order records unless you request deletion.


Automatic Decision-Making

We do not engage in automated decision-making that significantly impacts you. Shopify may use automated tools to prevent fraud.


Selling Personal Information

We do not sell Personal Information as defined under CCPA.


Your Rights

GDPR – EEA Residents

You may request access, correction, transfer, or deletion of your information. Contact us to exercise rights.

CCPA – California Residents

You may request to know, update, or delete your stored data, or authorize an agent to do so.


Cookies

We use functional and analytics cookies to operate the Site and improve experience. You may control cookies in your browser settings. Blocking cookies may affect site functionality.

More cookie information available here:
www.allaboutcookies.org


Do Not Track

We currently do not alter data collection when “Do Not Track” signals are received due to lack of industry standards.


Changes

We may update this policy periodically to reflect changes in practices or legal requirements.


Complaints

If you have concerns, please contact us first so we may help resolve the issue. If unresolved, you may contact your regional data authority.